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Delete your account

In the app

Open Account, choose Delete account, and confirm. Deletion happens right away.

What is deleted

  • Your SayLUME account and your sign-in account with Clerk.
  • Transcripts and draft text on SayLUME's servers.
  • Your HubSpot connection, including tokens and HubSpot account details.
  • Your early-access list entry with the same email.
  • The recordings saved for that account on the phone you use to delete it.

What we keep

A minimal record that a deleted account existed: the internal account number and sign-in identifier, with no email or name. Our providers keep diagnostics and analytics for a limited period under their retention settings, as described in our privacy policy.

Without the app

Email cs@saylume.ca from the address on your account with the subject "Delete my account". We delete the account and its data within 30 days and reply to confirm.

Recordings on another phone stay there until you delete them or uninstall the app. We never store audio on our servers.